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Rogers Down! Send Backup!
09.07.2022
Wireless Netware Technology Ltd.
19-Hour Outage Hits Millions!
Rogers Communications, one of Canada's largest telecommunications enterprises, experienced a network company's worst nightmare.
Early Friday, Rogers services became unavailable to millions of Canadian subscribers as the company witnessed a nationwide outage. Internet and cellular service became non-existent to individual users while countless businesses and governmental organizations experienced major disruptions in their services and everyday work processes.
Users were clearly unhappy with the lengthy outage from Rogers, and many took to Twitter to voice their opinions, especially as Rogers took a considerable amount of time issuing a statement about the situation and its cause.
Rogers offers Canada's fastest, most reliable outages across the country
Citing the CBSA, CTV News stated that "travellers are being advised to provide paper copies of their proof of vaccination and travel details." Similarly, 911 and other service agencies all over Canada pointed out that Rogers customers were having difficulty connecting.
Due to the current Rogers network outage, travellers may not be able to complete their ArriveCAN submission.
— Canada Border Services Agency (@CanBorder) July 8, 2022
As of yet, Rogers still doesn't have an estimation on when services will be fully back online nor have they released information about the main cause behind the disruption. Holding Rogers completely accountable, Tony Staffieri has made an apology by releasing an official statement, saying that Rogers will "proactively apply a credit to all our customers impacted by the outage."
A Little Backup Wouldn't Go Amiss...
This outage has resparked two main debates. 1) The need for more competition in the telecom industry, and 2) the importance of having a backup service to avoid such major and lengthy disruptions in your services.
While many chain businesses were finding it increasingly difficult to serve clients, cafes, libraries, and other public areas with operational Wi-Fi access became hotspots as numerous citizens flocked around them to get some much-needed signal.
Among MikroTik's long list of internet hardware, devices with cellular internet support, specifically LTE, 5G and LTE6, are highly reliable products that do not cost much, can be easily set up, and will quickly provide you with backup connectivity if you were to experience such an outage.
Staying online through a one-day outage like Friday means you get to continue serving your clients and not suffering hundreds or thousands of dollars due to a service shutdown.
Below are only some of the LTE products we have on offer.
It may seem unnecessary when your regular connection is up and running but a small investment now could save you a great deal of money and headache in the future. It is safe to assume that what happened to Rogers or something similar to it may and can occur again.
If your business suffered from the Rogers outage yesterday or you think it is high time to reinforce your internet network, just give us a call.
Join the first-ever free MikroTik MTCNA training in Canada! Watch the full course online, get certified, and kickstart your networking career—100% free.
Join the first-ever free MikroTik MTCNA training in Canada! Watch the full course online, get certified, and kickstart your networking career—100% free.
